Terms and Conditions

This Agreement was last modified on 18 February 2016.

TERMS & CONDITIONS

PSSO.COM.MY is owned and operated by PSSO Professionals SDN BHD (PSSO). Throughout the site, the terms “we”, “us”, and “our” refer to PSSO. “you”, “your”, or “ yours” refers to a user of this website. Any use by you of our website is conditioned on your acceptance of all terms, conditions, policies and notices stated here.

By continuing to use our website, you indicate your acknowledgement, understanding and acceptance to adhere to these terms and conditions. Please read these T&Cs carefully before using our website. If you do not agree with these T&Cs, please do not use our website.

PSSO reserves the right to amend these T&Cs or any policy at any time without prior notice.

Any new features or tools which are added to the current store shall also be subject to the Terms and conditions. You can review the most current version of the T&Cs at any time on this page. We reserve the right to update, change or replace any part of these T&Cs  by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 ORDER & DELIVERY

When you go through the checkout process and place an order with us on our website, you are responsible for providing an accurate information which including your name, email address, delivery address and telephone number.

We reserve the right to accept or decline any and all orders received from or though the site in our sole and absolute discretion. Please ensure that item you have selected such as items or quantity are correct before making full payment.

We are not able to neither  amend  nor combine orders  that are made separately once the orders have been confirmed and paid. We will not liable in the  event of the wrong item or quantity are selected, or if duplicate orders are made.

The cost of delivery of your order will be displayed  on our website. For international shipping, if your country is not stated on our website, you may contact us.

To prevent any delivery delays, please double check that the details listed in your order is correct.

All orders will be processed and shipped out within 1-5 working days upon payment verification. Working days excluding weekends and public holidays. Expected delivery days may vary during peak period or  holiday season.

PRICES AND PAYMENT

We try our best to ensure prices and products information are listed on our website are correctly. However, if by human or technical error, we reserve the right to amend the price of any product at any time or discontinue the service (or any part or content thereof) without prior notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Full payment must be made within 2 hours from the time you place your order. All unpaid orders after the time frame given will be cancelled.

We accept the following forms of payment:

– Direct bank transfer (internet banking such as Maybank2u, PBebank, CIMB Clicks, Hong Leong Connect, RHB Bank, Bank Islam Online, UOB bank , etc) (Please send us a screenshot or copy of your proof of payment, or use Order ID as reference while making transaction)

– Cash Deposit (Please send us a screenshot or copy of your proof of payment)

– Credit cards, Online Banking, eWallets (Through iPay88 payment gateway)

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We cannot guarantee that the actual products will look exactly same as the pictures displayed on our website. However, we try our best to display as accurately as possible the colours and images of our products that appear on our website. Colours of products may appear slightly different due to variations in computer screen calibration and other factors involved.

Measurement of the products might be different in 1cm-2cm due to the different stretchable quality of the material.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

RETURNS AND EXCHANGES

Items purchased from PSSO can be returned for store credit. Each item must be returned in new,  unworn, unused, unopened, unaltered condition with the original packaging.

We are not liable for any products purchased from a third party merchant.

We do not accept any returns or exchanges on sale and promotion items. You will be responsible for postage costs on any returns/exchanges. If your return does not meet the requirements, we reserve the right to reject the return and any request for a refund. Refund will be provided only in the form of store credit.

 

DEFECTS/INCORRECT ITEMS

We apologize if you have received a defective or wrong item from us. Kindly email us at info@psso.com.my with your order number and the photograph of the defect or incorrect item. If the correct item is no longer available,  store credit or refund will be issued instead. Postage charges incurred will be refunded via together.

Do kindly seek our confirmation prior to returning your order.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 PROHIBITED USES

In addition to other prohibitions as set forth in the Terms & conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall PSSO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form